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As always, if you have any questions about using our app or platform that aren't covered here, check our amazing Support Center for answers or chat with us in app or online. Happy Roo-ing!
Welcome to the wide world of relief work! Here, you’ll be in total control of your career: when you work (and when you take time off), where you work, how much you earn, and who you work with. We understand this much freedom can feel overwhelming at first, which is why we’ve put this guide together to lend a paw.
When you first log in to our website or app, you'll be directed to the shift booking page, or you can simply click the "Find Shifts" tab. Enter your zip code and set the max distance you're willing to travel to find shifts near you and/or search by date range. You can also search by list or map views. There are even advanced filters that let you search by shift duration, start time, hospital specialty, appointment types, minimum pay, even specific hospitals and days of the week. The goal is to make finding the perfect shift for you as easy as possible.
No, Roo does not have any monthly requirements or minimum number of shifts/hours you need to pick up to stay active. Freedom and flexibility are our core values, and you are free to build your schedule however you like. Complete just one shift or as many as you want — it’s up to you! With Roo, you define your own work-life balance.
Roo has no penalties of any kind for inactivity or taking time off. In fact, we encourage it. Work as much or as little as you like. Take a vacation or just some personal time, enjoy a long parental leave if you're welcoming a new child into the world, or simply take a break from it all. Whenever you're ready to return, Roo will be right here waiting for you.
We’ve set up Roo so that you can be paid out fast! You can input your bank account information when you set up your profile, and all payments will be direct deposited into this account. Once you complete a relief shift and rate the hospital, we trigger your payment to be processed within 2 business days.
