Roo for Hospitals

Reliable Relief Support

Roo connects animal hospitals with the largest network of Veterinarians, Technicians, and Veterinary Assistants for relief coverage so you can keep your staff happy while providing quality care.

Create your own flexible schedule and choose your shifts
Most Reliable Coverage

Consistently fill shifts with the largest network of over 20,000 Vets and Techs.

Staffing Made Easy

Post shifts in seconds with our intuitive platform while we handle payroll, taxes, screening, and more.

Join for free with no monthly fees
Free to Post Shifts

No monthly membership fees or other costs. Only pay for shifts you confirm.

Hop Start Your Hospital's Growth
See how Roo partners with you
Roo veterinary relief services

How Roo works for Hospitals

1
Create your free profile
2
Set up automatic billing
3
Post shifts you need coverage for
4
Review profiles & choose a vet or tech
5
Get support & help pets

Frequently Asked Questions

Do hospitals need to post a minimum number of shifts?

NO! You have the flexibility to use Roo as much or as little with zero upfront costs, no membership fees, and no minimum shift posting requirements. Post unlimited shifts whenever you need coverage, and only pay for shifts you confirm.

How much does it cost to sign up for Roo?

Roo is completely free to join, and there are no monthly fees. Post unlimited shifts with zero upfront costs, and only pay when you find coverage. You can freely remove shifts until they’re confirmed, and you won’t be charged until 72 hours before a shift. Our cancellation policies are flexible, providing up to a full refund when you cancel in advance.

We know your bottom line is important, and we want to make Roo an affordable tool for your hospital.

Can I hire a Relief Vet or Tech full-time?

YES! This is encouraged. If you’ve met a Vet or Tech through Roo that you love working with, we’re here to support both sides of their career transition.

Roo is a great tool to support with your hiring process that will save you time. Work together and see how Vets or Techs care for pets, connect with your clients, and mesh with your existing team before you make a full or part-time hire that you know will be a great fit.

If you have an open role and want to learn how we can support your hiring process, email placements@roo.vet.

Our full placement policies and fees can be found here.

What are the rates for relief services?

Roo prices shifts based on market factors like your hospital’s location, type of veterinary work performed, local supply and demand factors, and the length of the shift itself.

We’ll always let you know what a shift will cost before you post it, and you’ll be able to update the final price in real time before you commit. If a shift’s pricing is too high, you can bring down the shift’s cost by adjusting start/end times and other factors.

How are payments and payroll taxes handled?

Roo takes care of all payments and payroll taxes! That’s work off your plate and time saved.

You’ll never have to worry about whether a Roo relief professional will be paid on time, and you won’t have to deal with any taxes or start paperwork. With Roo, it’s all taken care of.

How are Roo's relief vets and techs screened? What are their qualifications?

Roo is devoted to providing veterinary relief staff of the highest quality that you can depend on to provide exceptional care.

All our relief professionals are fully licensed in the state(s) in which they fulfill shifts, and we review their qualifications during our onboarding process and conduct background checks. The work history and experience of all our professionals will be available for your review in their profiles.

If you need veterinarians who are DEA registered, you can make this a requirement when you post a shift so you can be certain you're getting the qualified support you need. You can also select a Technician Tier based on the skills required for your Tech Shifts.

Does Roo provide professional liability insurance?

Your hospital is not responsible for providing liability insurance for Roo relief professionals. While we’re unable to require Roo relief professionals carry liability insurance as independent contractors, we do highly recommend all our Vets obtain their own professional liability and license defense coverages.

If you would like to make liability insurance a requirement for shifts at your hospital, please reach out to our Support Team. We’re happy to work with you to accommodate your needs.

What is my hospital staff responsible for during a relief shift?

How you facilitate Roo Relief Vets and Techs at your hospital is up to you. We recommend providing a good experience as this will make them want to come back and help your hospital again, improving your ability to find coverage.

Some best practices are reaching out to your Relief Vet or Tech at least 24 hours before their shift using the 🔔 Roo Messaging feature to let them know what to expect during their shift and any other relevant information about your hospital (like where to park, dress code, PIMS login info, etc.).

To save time, you can upload Onboarding Documents that will automatically be shared with confirmed Vets or Techs ahead of their shifts and can include any important info you want them to know.

It’s nice to have a team member greet the Vet or Tech when they first arrive to show them around before their day begins. This gives them someone they can go to with questions throughout the day.

Can I require a DEA license for a Roo Relief Vet?

Yes. You can make having a DEA license a requirement when creating a new shift. When you select the option “DEA License Required,” only Vets with DEA Registration will be able to view and request your shift.

Can I require a Fear Free certifications?

YES! We have teamed with Fear Free to match Fear Free Certified Hospitals with Fear Free Relief Professionals for a seamless experience that upholds your hospital’s values.

When setting up your hospital profile, you’ll have the option to indicate whether your hospital is Fear Free Certified, which will be visible to Vets and Techs. Roo Vets and Techs will also indicate whether they are Fear Free Certified on their profiles, so you can choose to confirm relief professionals who hold these certifications.

What happens if my Roo relief vet is a no-call/no-show?

We have a zero tolerance policy for no-call/no-shows very and take this very seriously. If a Roo Vet or Tech doesn’t show up for a shift, please let our Support Team know immediately. We’ll try to reach them, and if we can’t get in touch, we’ll do our best to find you a replacement as fast as possible using our SOS tools (free of charge).

If we can’t find a replacement, you’ll be refunded the full amount for the shift.

Roo Uni Externship - hands-on experience

Recruit high-quality veterinary professionals

Roo can help you find your next full or part-time hire that you know will be a great fit for your team!

Our Career Pathways Team partners with you throughout the recruiting process to connect you with our best Veterinarians who are looking for full or part-time positions. Work a relief shift together and see how it goes. If it’s a great fit, we can help with the transition.

Relief veterinarian and lead technician arriving for work

Avoid burnout and turnover

Stay productive while giving your team time off or bring in Roo Vets and Techs during busy periods to reduce the burden on your staff. The result: happier teams that practice better medicine. You'll never have to choose between productivity and burnout again.

Practice manager greeting client

Streamline hospital workflows

We take care of taxes, payroll, and review the credentials, qualifications, and experience of all our healthcare providers, so you can feel comfortable you’re always getting support you can trust.

Never be short staffed again

Join today for relief support you can count on to keep your staff happy while providing your clients the quality care they deserve!