Roo for Hospitals

Happier People Healthier Teams

Roo connects animal hospitals with the largest network of Veterinarians, Technicians, and Veterinary Assistants for relief coverage so you can keep your staff happy while providing quality care.

Happy veterinary team working together
Create your own flexible schedule and choose your shifts
Most Reliable Coverage

Consistently fill shifts with the largest network of over 20,000 Vets and Techs.

Staffing Made Easy

Post shifts in seconds with our intuitive platform while we handle payroll, taxes, screening, and more.

Join for free with no monthly fees
Free to Post Shifts

No monthly membership fees or other costs. Only pay for shifts you confirm.

How Roo works for Hospitals

1
Create your free profile
2
Set up automatic billing
3
Post shifts you need coverage for
4
Review profiles & choose a vet or tech
5
Get support & help pets

Frequently Asked Questions

Do hospitals need to post a minimum number of shifts?

NO! We want you to have the flexibility to use Roo as much or as little as you like so there is no minimum number of shifts you’re required to post. You’re free to use Roo whenever you need coverage, and there are no monthly membership fees or other costs. You’ll only pay for shifts you confirm.

How much does it cost to sign up for Roo?

Roo is completely free to join and there are no monthly fees. You’ll only pay for shifts you confirm. It’s free to post as many shifts as you’d like, and you can freely remove those shifts until a shift is confirmed. Even then, our cancellation policies are flexible.

We know your bottom line is important, and we want to make Roo an affordable tool for your hospital.

Can I hire a Relief Vet or Tech full-time?

YES! This is encouraged. We welcome the opportunity for Roo Vets and Techs to transition to a full or part-time role at your hospital with support from our Career Pathways Team, especially if you already had great experiences working together.

What are the rates for relief services?

Roo uses dynamic pricing, which means the price of relief shifts is based on a number of factors like your hospital’s location, type of veterinary work performed, local supply and demand factors, and the length of the shift itself.

We'll always let you know what a shift will cost before you post it, and you’ll see the final price before you confirm each shift. If a shift’s pricing is too high, you can bring down the shift’s cost by adjusting start/end times and other shift details.

How are payments and payroll taxes handled?

Roo takes care of all payments and payroll taxes! That’s work off your plate and time saved.

You’ll never have to worry about whether a Roo relief professional will be paid on time, and you won’t have to deal with any tax or start paperwork. It’s all taken care of.

How are Roo's relief vets and techs screened? What are their qualifications?

Roo is devoted to providing veterinary relief staff of the highest quality that you can depend on to provide exceptional care.

All our relief professionals are fully licensed in the state(s) in which they fulfill shifts, and we review their qualifications during our onboarding process and conduct background checks. The work history and experience of all our professionals will be available for your review in their profiles.

Additionally, if you need veterinarians who are DEA registered, you can make this a requirement when you post a shift so you can be certain you're getting the qualified support you need.

Does Roo provide professional liability insurance?

Your hospital is not responsible for providing liability insurance for Roo relief professionals. While we’re unable to require Roo relief professionals carry liability insurance as independent contractors, we do highly recommend all our Vets obtain their own professional liability and license defense coverages.

If you would like to make liability insurance a requirement for shifts at your hospital, please reach out to our Support Team. We’re happy to work with you to accommodate your needs.

What is my hospital staff responsible for during a relief shift?

How you facilitate Roo Relief Vets and Techs at your hospital is up to you. We do recommend providing a great experience as this will make Veterinarians and Technicians want to return and help your hospital again, improving your ability to find coverage.

We recommend reaching out to your Relief Vet or Tech at least 24 hours before their shift using the Messaging feature in the Roo platform to let them know what to expect during their shift and any other relevant information about your hospital (like where to park, dress code, PIMS login info, etc.).

It’s nice to have a team member greet the Vet or Tech when they arrive to show them around before their day begins. This gives them someone they can go to with questions throughout the day.

Can I require a DEA license for a Roo Relief Vet?

YES! You can make having a DEA license a requirement when creating a new shift. When you select the option “DEA License Required,” only Vets with DEA Registration will be able to view and request your shift.

Can I require a Fear Free certifications?

YES! We have teamed with Fear Free to match Fear Free Certified Hospitals with Fear Free Relief Professionals for a seamless experience that upholds your hospital’s values.

When setting up your hospital profile, you’ll have the option to indicate whether your hospital is Fear Free Certified, which will be visible to Vets and Techs. Roo Vets and Techs will also indicate whether they are Fear Free Certified on their profiles, so you can choose to confirm relief professionals who hold these certifications.

What happens if my Roo relief vet is a no-call/no-show?

We take no-call/no-shows very seriously, and we’re proud to say this is an extremely rare occurrence with Roo.

If a Roo Vet or Tech does not show up for a shift, please let us know immediately by phone, live chat, or submit a request to our Client Services Team. We’ll reach out to the Vet or Tech, and if we can’t get in touch with them, we’ll do our best to find you replacement coverage as fast as possible using all the tools at our disposal.

If we can’t find you replacement coverage, you’ll be refunded the full amount for the shift.

Roo Uni Externship - hands-on experience

"What we appreciate most is the ability to work with the people before making an offer. It gives us a chance to assess them and essentially do that working interview."

Roo Veterinary Inc. purple kangaroo logo
Krista Fuld, CVPM Hospital Administrator
Pet Medical Center of Duncanville

Recruit high-quality veterinary professionals

Roo can help you find your next full or part-time hire that you know will be a great fit for your team!

Our Career Pathways Team partners with you throughout the recruiting process to connect you with our best Veterinarians who are looking for full or part-time positions. Work a relief shift together and see how it goes. If it’s a great fit, we can help with the transition.

Relief veterinarian and lead technician arriving for work

Avoid burnout and turnover

Stay productive while giving your team time off or bring in Roo Vets and Techs during busy periods to reduce the burden on your staff. The result: happier teams that practice better medicine. You'll never have to choose between productivity and burnout again.

Practice manager greeting client

Streamline hospital workflows

We take care of taxes, payroll, and review the credentials, qualifications, and experience of all our healthcare providers, so you can feel comfortable you’re always getting support you can trust.

About Our Technicians & Assistants

Vet techs can have a wide variety of skillsets and experience so we’ve categorized our relief technicians into Roo Tech Tiers. When posting shifts, you decide what skills are needed, so you’ll always get the right tech for the job.

Get the veterinary relief you need
Watch the video
Roo relief vet caring for dog

Never be short staffed again

Join today for relief support you can count on to keep your staff happy while providing your clients the quality care they deserve!